Resume
Read more about my experience.
Hi, I'm Mikael.
Hi, I'm Mikael.
UX Consultant | Design Leadership | Advisor
This portfolio exhibits my design accomplishments and triumphs, employing diverse techniques and procedures to provide outstanding user interactions.
Value in the lives of others.
I am driven by a desire to improve the lives of others. My passion lies in enhancing user experiences and leading projects towards positive outcomes. I believe in a human-centered approach that unlocks business value by providing genuine customer value.
Value in the
lives of others.
I am driven by a desire to improve the lives of others. My passion lies in enhancing user experiences and leading projects towards positive outcomes. I believe in a human-centered approach that unlocks business value by providing genuine customer value.
Value in the lives of others.
I am driven by a desire to improve the lives of others. My passion lies in enhancing user experiences and leading projects towards positive outcomes. I believe in a human-centered approach that unlocks business value by providing genuine customer value.
Work
I am a designer who uses design tools to effectively communicate ideas and desired outcomes to achieve a shared understanding. Collaboration is key to my work, and I am an active listener who works effectively with stakeholders from diverse disciplines to achieve the best possible outcome.
Work
I am a designer who uses design tools to effectively communicate ideas and desired outcomes to achieve a shared understanding. Collaboration is key to my work, and I am an active listener who works effectively with stakeholders from diverse disciplines to achieve the best possible outcome.
Work
I am a designer who uses design tools to effectively communicate ideas and desired outcomes to achieve a shared understanding. Collaboration is key to my work, and I am an active listener who works effectively with stakeholders from diverse disciplines to achieve the best possible outcome.
Strategy
Design is a vital business tool that allows us to proactively and continually learn about our users' behavior, needs, and expectations. I strongly believe that when we becomes an expert on our users, it puts us in a better position to set a direction and follow our vision together, and achieving a strategic advantage.
Strategy
Design is a vital business tool that allows us to proactively and continually learn about our users' behavior, needs, and expectations. I strongly believe that when we becomes an expert on our users, it puts us in a better position to set a direction and follow our vision together, and achieving a strategic advantage.
Strategy
Design is a vital business tool that allows us to proactively and continually learn about our users' behavior, needs, and expectations. I strongly believe that when we becomes an expert on our users, it puts us in a better position to set a direction and follow our vision together, and achieving a strategic advantage.
Leadership
In my experience, changes come from the bottom up. The same goes for leadership. I am committed to helping others succeed by creating a collaborative work environment and empowering my team members to reach their full potential. When we encourage and help our peers grow, they will follow and contribute at their best.
Leadership
In my experience, changes come from the bottom up. The same goes for leadership. I am committed to helping others succeed by creating a collaborative work environment and empowering my team members to reach their full potential. When we encourage and help our peers grow, they will follow and contribute at their best.
Leadership
In my experience, changes come from the bottom up. The same goes for leadership. I am committed to helping others succeed by creating a collaborative work environment and empowering my team members to reach their full potential. When we encourage and help our peers grow, they will follow and contribute at their best.
CURRENT POSITION
CURRENT POSITION
Senior UX Design Lead
At present, my efforts are focused on assisting PayPal in enhancing their invoice feature. PayPal's invoicing functionality offers adaptability, thus enabling users to create and dispatch bespoke invoices straight to their customers, who can then swiftly finalize transactions via their favored payment method, irrespective of whether they hold a PayPal account or not.
Work experience.
2022-2023
2022-2023
Director of Product Design
Leader of the product design team at Qapital. Accountable for creating and scaling a healthy and prosperous design environment with top-of-the-line designers and researchers.
Director of Product Design
Leader of the product design team at Qapital. Accountable for creating and scaling a healthy and prosperous design environment with top-of-the-line designers and researchers.
2021-2022
2021-2022
Area Design Lead
We were creating shared knowledge about how money flows between Zettle and PayPal and how that affects the user experience.
Area Design Lead
We were creating shared knowledge about how money flows between Zettle and PayPal and how that affects the user experience.
2021
2021
Senior Product Designer
I led the design work with PayPal's Business Debit Mastercard in San Jose. One of our objectives was to develop new functionality to support multiple cardholders.
Senior Product Designer
I led the design work with PayPal's Business Debit Mastercard in San Jose. One of our objectives was to develop new functionality to support multiple cardholders.
2017 & 2019 - 2020
2017 & 2019 - 2020
Senior UX Designer
I had the opportunity to work with the Qliro checkout team. Our team designed a new checkout experience for seamless shopping online and in-store. Today, the product is available at many leading online stores.
Senior UX Designer
I had the opportunity to work with the Qliro checkout team. Our team designed a new checkout experience for seamless shopping online and in-store. Today, the product is available at many leading online stores.
2019 - 2020
2019 - 2020
UX Strategist and Advisor
While working as an advisor for Trustly, I helped build a new design team that focused on improving current products and services. My work involved infusing an experience mindset, as well as providing strategic and tactical tools to the organization.
UX Strategist and Advisor
While working as an advisor for Trustly, I helped build a new design team that focused on improving current products and services. My work involved infusing an experience mindset, as well as providing strategic and tactical tools to the organization.
2018 - 2019
2018 - 2019
Experience Design Lead
We were working on designing the future of magazines in the digital landscape. Our process involved conducting in-depth research on user journeys and continuously refining new ideas to meet our customers' needs. This included identifying basic expectations and pain points, mapping out the current user experience, and defining our vision for the future experience.
Experience Design Lead
We were working on designing the future of magazines in the digital landscape. Our process involved conducting in-depth research on user journeys and continuously refining new ideas to meet our customers' needs. This included identifying basic expectations and pain points, mapping out the current user experience, and defining our vision for the future experience.
2018
2018
Senior Product Designer
At Klarna, I contributed to redesigning the existing in-store experience. We analyzed the current user experience to understand the challenges. We improved the interaction design, reduced pain points, optimized user flows, and minimized the steps required to complete an in-store purchase.
Senior Product Designer
At Klarna, I contributed to redesigning the existing in-store experience. We analyzed the current user experience to understand the challenges. We improved the interaction design, reduced pain points, optimized user flows, and minimized the steps required to complete an in-store purchase.
2017 - 2018
2017 - 2018
Experience Design Lead
I contributed to the development of Viafree's latest sports initiative. The goal was to engage sports enthusiasts with the most recent and relevant sports updates within an attractive narrative setup with fewer interruptions (advertisements).
Experience Design Lead
I contributed to the development of Viafree's latest sports initiative. The goal was to engage sports enthusiasts with the most recent and relevant sports updates within an attractive narrative setup with fewer interruptions (advertisements).
2016 - 2017
2016 - 2017
Senior UX Designer
Together with the founder of Aleris X, we created the initial concepts of a better and more human-focused healthcare app that later became Doktor24 and Platform24 - with a vision to create a healthier world by delivering preventive and accessible care services on patients' terms.
Senior UX Designer
Together with the founder of Aleris X, we created the initial concepts of a better and more human-focused healthcare app that later became Doktor24 and Platform24 - with a vision to create a healthier world by delivering preventive and accessible care services on patients' terms.
2015
2015
Senior Product Designer
Accountable for the discovery phase of the next version of the content curation platform. As a senior product designer, I joined the Product Programming team to improve the internal tools used by music editors to curate a better music experience.
Senior Product Designer
Accountable for the discovery phase of the next version of the content curation platform. As a senior product designer, I joined the Product Programming team to improve the internal tools used by music editors to curate a better music experience.